Test Survey 1: SURVEY SETUP: Capabilities
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Organisational
| Num. | Capability | Include? |
|---|---|---|
| 1 |
Organisational Culture and Principles Sentiments on issues like safety vs production/NPT prioritisation, stop work authority and the organisation's responses and openness to 'bad news' |
|
| 2 |
Information and Reporting The extent to which information gathering is adequate and comprehensive, what gets reported - and what is not - and to extent to which people 'self-report' |
|
| 3 |
Learning and Investigations The effectiveness of learning from incidents and near misses as well as how throrough and fair investigations are felt to be |
|
| 4 |
Recognition and incentives People's views on the impact of recognition and incentives on compliance, human error and proper reporting |
|
| 5 |
Training and Competencies How training on human factors and safety is viewed; whether expectations around post-course competencies are clear and how competency assurance is managed |
|
| 6 |
Resources and Processes Whether processes and procedures are workable, specific and fit-for-purpose and conducive to reducing human error and fostering compliance |
|
| 7 |
Human-Machine Interaction Key questions around ergonomics in relation to systems and equipment as well as training and induction on new tools and equipment |
|
| 8 |
Asset Integrity and Inspections The extent to which maintenance and inspections contribute to incidents and near misses through latent equipment errors and issues |
Leadership
| Num. | Capability | Include? |
|---|---|---|
| 9 |
Safety Leader Characteristics The various ways in which leadership contributes and undermines the creation of a safety culture, which is effective and fair. What are the perceptions of leaders in terms of role modeling, intervening, admitting their own mistakes, responding to bad news, listening, being responsive to challenges and suggestions. What about fairness and accountability. |
|
| 10 |
Psychological Safety Psychological Safety is a crucial 'byproduct' of leadership and a vital prerequisite for a learning culture. So, is it present and robust. Are people assertive and do they feel 'safe' enough to stop work, report or even self-report issues and concerns. If not why not |
Non-technical and Competencies
| Num. | Capability | Include? |
|---|---|---|
| 11 |
Communication & Collaboration People's sentiments on how this key Non-Tech helps avert avoidable safety isssues for instance through effective Briefs, Debriefs and Handovers as well as effective collaboration between departments and with 3rd parties |
|
| 12 |
Situational Awareness and Complacency Views on the levels of complacency, the management of distractions, the use of checklists and the early identification of, and responses to, 'weak signals' |
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| 13 |
Teamwork and Standards Explores important aspects around Teamwork such as clarity on and compliance with high standards versus taking shortcuts, proper planning, mutual support and clear behavioural standards |
|
| 14 |
Decision Making and Problem Solving How good are people at recognising if 'normal' ops have ended. How effective are they are 'slowing' down to arrive at an accurate problem definition and how do decisions get made and communicated |
|
| 15 |
Stress and Pressure The extent to which people feel this Non-Tech is causing real safety concerns and why |
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| 16 |
Fatigue and Workload Management People's sentiments and experiences around this Non-Tech in terms of the impact of fatigue and workload on safety and what they and the organisation do or cannot do to mitigate against it |
|
| 17 |
Error and Risk Management How errors and risks are managed and how this helps or hinders safety outcomes |